Privacy Policy

Last updated: 20 March 2020

1. General

TIWU is the operator of the website www.tiwuapp.com and provider of the services offered on this website or via this application. Thus, TIWU is responsible for the collection, processing and use of your data and has to ensure the compatibility with Swiss law. The protection of your personal data is of utmost importance to TIWU. In this document we inform you about which data is collected on www.tiwuapp.com and how it is used. You will also find out how to check the accuracy of this information and how you can arrange for us to delete this data. Please note that this privacy policy may change from time to time. We therefore recommend that you regularly read this privacy policy to ensure that you are always familiar with the latest version.

2. Collection, use and processing of personal and company data

When you visit www.tiwuapp.com or use the mobile application, certain data is automatically stored on our servers for system administration, statistical or backup purposes. This data consists of:

  • Your IP address (under certain circumstances)
  • The date
  • The time
  • The website from which you visit www.tiwuapp.com

This data may allow conclusions to be drawn about a particular visitor. However, personal data will not be used in this context. The use of such data is exclusively anonymous.

3. Disclosure to third parties

Your data will be transferred to our partners (third parties) as far as the order processing makes it necessary. If we pass on data to external service providers, technical and organizational measures are taken to ensure that the transfer is in accordance with the legal provisions of data protection. If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. In addition, we will only pass on your data to external service providers to the extent necessary for the execution of the contract and if they have agreed to the corresponding confidentiality and due diligence provisions. Furthermore, we will only pass on your data if we are obliged to do so by law or by official or court orders.

4. Information, deletion and correction

You can request information about your data stored by us at any time. To do so, we ask you to send an e-mail request for information to the address below. Together with the request, proof of identity must be sent to the same address.

You have the possibility to request the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future. For this purpose, we kindly ask you to send us an e-mail to info@tiwuapp.com.

Stored data will be deleted by us when they are no longer required for the stated purpose.

Concerning the deletion of data, it is important to note that we are subject to certain legal obligations which foresee a duty to retain certain data. We must comply with this obligation. If you wish the deletion of data which are subject to the legal obligation to retain, the data will be blocked in our system and only used to fulfil the legal obligation to retain data. After expiry of the retention period, your request for deletion will be complied with.

5. Data security

We will keep your information secure and therefore take all reasonable steps to protect your information from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually bound to secrecy and to comply with the provisions of data protection law. In some cases it may be necessary for us to pass on your requests to companies affiliated with us. In these cases your data will also be treated confidentially.

6. Cookies

We use so-called cookies to facilitate the use of our application and the website www.tiwuapp.com. "Cookies" are small pieces of information that are temporarily stored by your browser on your computer's hard drive and are necessary for the use of our service. Thus, the information contained in the cookies is used for session control, in particular to improve navigation and enable a high degree of user-friendliness of a website. The cookies we use do not store any personal information. Most web browsers automatically accept cookies. You can avoid this by changing the settings of your browser. You can remove cookies stored on your PC at any time by deleting the temporary internet files (browser bar "Extras-Internet Options").

Deactivating cookies could result in not being able to use all functions of our portal.

In addition, you will find the instructions for deleting cookies for Internet Explorer here https://support.microsoft.com/en-us/kb/278835 and Mozilla https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox.

7. Changes

Changes to this privacy policy will be posted on this page. In this way, you can inform yourself at any time about what data we store, how we collect and use it. You can save and / or print out the privacy policy here.